Privacy Policy

Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

Salvo Metal Works ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request quotes or consultations
• Subscribe to our newsletter or marketing communications
• Contact us via phone, email, or other communication methods
• Engage with us on social media platforms

The personal information we may collect includes:

• Name and contact information (email address, phone number, mailing address)
• Company or organization name
• Project details and requirements
• Communication preferences
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and location information
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website or source
• Date and time of visits

How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision

• Responding to your inquiries and providing customer service
• Processing quote requests and project consultations
• Scheduling appointments and site visits
• Providing updates on your projects
• Delivering our custom copper fabrication services

Communication

• Sending you information about our services and updates
• Responding to your comments, questions, and requests
• Providing technical support and customer service
• Sending marketing communications (with your consent)

Website Improvement

• Analyzing website usage to improve our site and services
• Understanding user preferences and behavior
• Enhancing user experience and functionality
• Troubleshooting technical issues

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our customers. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

Legal Requirements

We may disclose your information when we believe in good faith that disclosure is necessary to:

• Comply with applicable laws, regulations, or legal processes
• Protect and defend our rights or property
• Protect the personal safety of users or the public
• Prevent or investigate possible wrongdoing

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission using encryption protocols
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection practices
• Secure storage and backup procedures

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

Access and Correction

You have the right to access, update, or correct your personal information. If you would like to review, change, or delete your personal information, please contact us using the information provided below.

Marketing Communications

You may opt out of receiving marketing communications from us at any time by:

• Following the unsubscribe instructions in our emails
• Contacting us directly to request removal from our mailing lists
• Updating your communication preferences

Cookies and Tracking

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms and business partners. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our website and services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Consent

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.